I have made the video below on how to create a basic SharePoint workflow to send emails. This could be used for sending out remittance advice (like in the example below) but it could also be used with additional workflow logic for sending out help desk emails, renewal reminders, etc.
Hope you find it useful, please feel free to contact me at Cloud Design Box if you have any further questions. I’ll try and make a full blog post on this subject with screenshots as soon as I get chance.
