Your users may have noticed that the default reply button in Outlook Web Access is “Reply all”. This can result in emails accidentally being sent to the wrong person (as many users assume this is the reply button without reading it).
Luckily you can change this default behaviour.
Change for an individual user
The user can change this setting themselves by going into the Mail settings.
Under Mail, Automatic processing and Reply settings, the user can change the default response to “Reply”.
Change for all users
There is a PowerShell command which will set this for a mailbox.
Set-MailboxMessageConfiguration cloudacademy -IsReplyAllTheDefaultResponse $false
We can take this further and loop through all the mailboxes to apply this setting.
Get-Mailbox -ResultSize unlimited -Filter {(RecipientTypeDetails -eq 'UserMailbox')} | Set-MailboxMessageConfiguration -IsReplyAllTheDefaultResponse $false
Hopefully you have happy users again after that change! Video guide below.
